Indian Oil, Bharat Petroleum Corporation Limited, and Hindustan Petroleum Corporation Limited have joined hands to launch Model Retail Outlets for enhancing the service standards and amenities across their networks which serve over 6 crore consumers every day.
source https://www.jagranjosh.com/current-affairs/indian-oil-hpcl-bpcl-launch-model-retail-outlet-scheme-and-digital-customer-feedback-program-1638189781-1